Privacy Policy

We collect information that you provide directly to us, including:

• Account Information: Name, email address, phone number, date of birth, and password
• Identity Verification: Government-issued ID, selfie photos, and proof of address
• Financial Information: Bank account details, payment methods, transaction history, and investment preferences
• Profile Information: Investment experience, risk tolerance, and communication preferences
• Usage Data: Device information, IP address, browser type, and interaction with our platform

We use the information we collect for the following purposes:

• Account Management: Creating and maintaining your account, processing transactions, and providing customer support
• Verification & Security: Verifying your identity, preventing fraud, and ensuring platform security
• Service Delivery: Facilitating investments, processing payments, and managing your portfolio
• Communication: Sending transaction confirmations, account updates, and important notifications
• Improvement: Analyzing usage patterns to enhance our platform and develop new features
• Legal Compliance: Meeting regulatory requirements and legal obligations

We implement industry-leading security measures to protect your information:

• Encryption: All data is encrypted in transit (TLS 1.3) and at rest (AES-256)
• Access Controls: Strict access controls and authentication mechanisms
• Regular Audits: Continuous security monitoring and regular third-party audits
• Secure Infrastructure: Cloud infrastructure with enterprise-grade security (AWS)
• Employee Training: Regular security awareness training for all team members

While we strive to protect your information, no method of transmission over the internet is 100% secure. We encourage you to use strong passwords and enable two-factor authentication.

We do not sell your personal information. We may share your information only in these circumstances:

• Service Providers: Trusted third-party partners who assist in operating our platform (payment processors, cloud hosting, identity verification services)
• Business Partners: Information about your investments may be shared with the businesses you invest in, limited to what's necessary for managing the investment relationship
• Legal Requirements: When required by law, subpoena, or other legal process
• Protection of Rights: To protect the rights, property, or safety of StakeNest, our users, or the public
• Business Transfers: In connection with a merger, acquisition, or sale of assets

All third-party service providers are contractually required to maintain the confidentiality and security of your information.

You have the following rights regarding your personal information:

• Access: Request a copy of your personal information
• Correction: Update or correct inaccurate information
• Deletion: Request deletion of your personal information (subject to legal retention requirements)
• Export: Receive your data in a portable format
• Opt-Out: Unsubscribe from marketing communications
• Restrict Processing: Limit how we use your information

To exercise these rights, contact us at privacy@stakenest.com

We retain your personal information for as long as necessary to:

• Provide our services and maintain your account
• Comply with legal obligations (e.g., financial records retention requirements)
• Resolve disputes and enforce our agreements
• Meet regulatory requirements

After your account is closed, we may retain certain information as required by law or for legitimate business purposes.

We use cookies and similar tracking technologies to:

• Remember your preferences and settings
• Understand how you use our platform
• Improve user experience and platform performance
• Analyze trends and measure marketing effectiveness

You can control cookies through your browser settings. However, disabling cookies may affect platform functionality.

StakeNest is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that a child has provided us with personal information, we will take steps to delete such information.

StakeNest operates globally. Your information may be transferred to, stored, and processed in countries other than your own. We ensure that appropriate safeguards are in place to protect your information in compliance with this privacy policy and applicable laws.

We may update this privacy policy from time to time. We will notify you of any material changes by:

• Posting the updated policy on our website
• Sending an email notification
• Displaying a prominent notice on our platform

Your continued use of StakeNest after changes are posted constitutes acceptance of the updated policy.